FAQ
HOW DO I RETURN MY ORDER?
If you are not 100% happy with your order you can use our 30 days return policy. You then get a full refund except for the fees below:
• Curtains - $39 per per order returned
• Orders containing more than 10 curtains - $69 per order returned
To return an order just contact us and we will book the return for you. Once the product has arrived to us, in the same condition it was sent, you will get a refund for your order.
If a curtain is faulty you will never have to pay any return fees. We will then send a replacement curtain completely free of charge. Unfortunately we can not offer packaging service for returning a product.
Returns must be made from the same country as the delivery address for you order.
NOTE: Remember to keep the original packaging in case you want to use our return policy. Samples are not possible to return.
RETURN CONDITIONS
Returns must be made from the same country as the delivery address for you order.
NOTE: Remember to keep the original packaging in case you want to use our return policy. Samples are not possible to return.
To return an order just contact us and we will book the return for you. Once the product has arrived to us, in the same condition it was sent, you will get a refund for your order.
HOW DO I RETURN A FAULTY ITEM?
If a curtain is faulty you will never have to pay any return fees. We will then send a replacement curtain completely free of charge. Unfortunately we can not offer packaging service for returning a product.
To return an order just contact us and we will book the return for you. Once the product has arrived to us, in the same condition it was sent, you will get a refund for your order.
CAN I RETURN A SAMPLE?
Samples are not possible to return.