Delivery

When your order has been dispatched, you will receive an email with the tracking details so you can follow the status of your delivery.

All of our shipping partners will deliver to the front door of the building, or for smaller packages, to the closest pick up station. The shipping does not include delivery inside your home, unpacking or installation.

Rugs in the size 300x400 cm and 350x450 cm
These oversized rugs can sometimes have a few days extra delivery time because of their large dimensions.

Custom Sized Rugs
Custom sized rugs have a standard delivery time of 10-12 weeks. Please note, while we aim for a 10-12 week lead time, this is subject to availability. We are committed to crafting your customized rug with precision and care.