FAQ
WHAT TYPES OF PAYMENT DO YOU ACCEPT?
- Card Payments: Available in all of Europe.
- Pay in [30] days: The payment period is 30 days from the order date of the goods. You can find the complete terms and conditions for the markets where this payment method is available here: United Kingdom, Germany, Sweden, Norway, Denmark, Finland, Austria, Switzerland, Belgium, and the Netherlands.
- Slice it: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Slice It including terms and conditions and Standard European Consumer Credit Information you can find here for the markets where this payment method is available: United Kingdom, Germany, Sweden, Norway, Spain, Italy, Austria and Finland.
- iDeal: Available in the Netherlands. Payments with iDeal are instantly visible on your bank account statement as soon as you confirm the transaction.
- Sofort: Available in Germany, Switzerland, Spain, Austria and the Netherlands. Payments with Sofort allows direct and secure payments. You will receive a summary of your Pay now transaction or an order confirmation.
- Bancontact: Available in Belgium. Payments with Bancontact card or mobile app allows direct and secure payments connected to your bank account
- PayPal: Available in Germany. Payments with PayPal allows direct and secure payments connected to your bank account, credit card or debit card.
- Google Pay: Available in all of Europe.
The payment methods Pay in [30] days and Slice It are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on klarna.com. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
PRICES
EU - All the prices are including VAT.
UK & Norway - All the prices are including VAT. If any import fees or VAT charges are added to your order by customs, we will refund this to you as soon as possible. You will never have to pay more in total, than what you pay when you purchase from our website.
Switzerland - Prices are excluding VAT. Local VAT is paid by you the customer when your order arrives in your country instead. Custom fees may apply and are paid by the customer.
South Korea - Prices are excluding VAT & Customs Duties. Local VAT & Customs Duties are paid by the customer when your order arrives in your country instead. Custom fees may apply and are paid by the customer.